Research indicates that gamification significantly impacts the engagement rates of online communities.
While Salesforce Experience Cloud offers built-in gamification features, you need more to truly transform your community’s user experience. Introducing ScoreNotch to bring dynamic gamification to your Salesforce instance.
ScoreNotch provides advanced gamification elements like benchmark scoring, leaderboards, badges, and missions to make the user experience more engaging and enjoyable. It proactively encourages community members to participate in discussions, thus, enhancing brand engagement and promoting collaboration.
Use Cases and Features
Engage, entertain, and appreciate your community members with innovative community gamification features
Community Engagement and Collaboration
Show how gamification can make online groups more lively and connected. Add rewards for those who take part, share ideas, and help others learn. Use things like leaderboards and badges to spotlight and motivate ongoing involvement. This way, you build a sense of belonging for your users, encourage teamwork, and make sure the online group keeps growing.
Customer Advocacy
In your community, regular users can help solve issues. Use gamification and reward those who share helpful answers with others. Give points to acknowledge their efforts.